Stadttempel Synagogue Tour - Reviews

Rating of the activity

6.90 / 10

6.9411764705882 17 reviews | 144 travellers

Traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (2)

Couple (6)

Group of friends (1)

With small children (2)

With older children (2)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 09 / 2025

Eric Galvez

Santiago, Chile

I travelled with my partner

No pudimos hacer el tour porque llegamos y la sinagoga estaba cerrada. En portería contactaron telefónicamente a alguien del tour y dijo que nos habían ya avisado por correo y devuelto el dinero, lo que NO es cierto. A este momento 7 horas después de la hora agendada, aún no me comunican nada, y más encima me llegó recién correo pidiendo calificar la actividad. Un gran fiasco!

We couldn't take the tour because we arrived and the synagogue was closed. The concierge called someone from the tour and said they had already notified us by email and refunded our money, which is NOT true. As of now, seven hours after the scheduled time, I still haven't heard anything, and on top of that, I just received an email asking me to rate the activity. A huge disappointment!

I travelled with my partner

Desafortunadamente, la actividad no pudo realizarse debido a un cierre por un evento litúrgico, y el proveedor no pudo avisar a tiempo a todos los participantes. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado el reembolso correspondiente. Translate this opinion into English.

Unfortunately, the activity could not take place due to a religious event, and the provider was unable to notify all participants in time. We apologize for this incident and inform you that we have already processed the corresponding refund. Opinion translated. Show original.

Feb / 01 / 2023

Vicente Rives

Barcelona, Spain

I travelled by myself

The visit started right on time and was conducted by a young man from the Viennese community, which was very good because he was able to give deeper insights of the community, the synagogue and the history of the community. The synagogue is definitely worth visiting. The visit takes about one hour although there is always time for questions that the guide was very happy to answer.

I travelled by myself

Dec / 13 / 2024

María Carrion

Spain

I travelled with small children

Maravilloso el guía. Se le entendió perfectamente en inglés...Nos encantó la visita Translate this opinion into English.

The guide was wonderful. We understood him perfectly in English... We loved the visit. Opinion translated. Show original.

I travelled with small children

Sep / 26 / 2024

Marcos

Cdmx, Mexico

I travelled with my partner

Excelente tour y explicaciones dentro de la sinagoga Translate this opinion into English.

Excellent tour and explanations inside the synagogue Opinion translated. Show original.

I travelled with my partner

Jun / 04 / 2024

Vera Draganic Cecilio

Los Angeles, The United States

The guide was very nice but difficult to hear and understand. May groups and many visitors at the same time

We regret this situation. We will take note to keep improving our service.

Apr / 03 / 2024

Anonymous

Bilbao, Spain

I travelled with teenagers

La guía maravillosa. Nos hizo conocer de primera mano la realidad del pueblo judio en el pasado y en la actualidad Translate this opinion into English.

The wonderful guide. He made us know first-hand the reality of the Jewish people in the past and today. Opinion translated. Show original.

I travelled with teenagers

Oct / 31 / 2023

Karina Hazan

Fort Lauderdale, The United States

I travelled with friends

No nos dejaron entrar

They didn't let us in

I travelled with friends

Sentimos que no pudieras llevar a cabo la actividad. Trabajaremos para que este tipo de situaciones sucedan lo menos posible. Se ha procedido con el reembolso correspondiente. Translate this opinion into English.

We are sorry that you could not carry out the activity. We will work to ensure that these types of situations happen as little as possible. The corresponding refund has been made. Opinion translated. Show original.

Jun / 14 / 2023

Amelia

València, Spain

I travelled with teenagers

Complicado idioma Translate this opinion into English.

complicated language Opinion translated. Show original.

I travelled with teenagers

Feb / 17 / 2023

Laura Powel

United Kingdom

I travelled with my partner

Dec / 16 / 2022

Jordi

Sant Cugat Del Vallès, Spain

I travelled with my partner

Dec / 13 / 2022

Hadassa Rechter

Brazil

I travelled by myself

Dec / 09 / 2022

Chezy Gal

Israel

Nov / 18 / 2022

Anonymous

Jul / 02 / 2022

Adriana Monica Efron

Argentina

La actividad no existe los días sábados!!!! Ya hice la queja y nadie en Civitatis me responde. Es una vergüenza. Tampoco publican mi opinión. Por eso escribo por segunda vez.. Y van a seguir estafando gente porque en la página siguen ofreciendo esta actividad los días sábados. También escribí al proveedor y no tengo respuesta

The activity does not exist on Saturdays!!!! I have already made the complaint and no one at Civitatis answers me. It is a shame. They also do not publish my opinion. That's why I'm writing for the second time... And they're going to continue scamming people because the page continues to offer this activity on Saturdays. I also wrote to the supplier and I have no answer

Sentimos mucho que no pudieras disfrutar de la experiencia como estaba previsto. Se ha informado de la situación a los responsables oportunos para que se tomen medidas de cara a corregirla y, por supuesto, se ha tramitado el reembolso correspondiente. Translate this opinion into English.

We are very sorry that you could not enjoy the experience as planned. The appropriate managers have been informed of the situation so that measures can be taken to correct it and, of course, the corresponding reimbursement has been processed. Opinion translated. Show original.

Jun / 06 / 2022

Begoña

Zaragoza, Spain

I travelled with my partner

No hubo visita por ser día de fiesta. No lo tenían previsto y el sistema permitía reservar y pagar. Estuvimos esperando 20 minutos y después de llamar nos dijeron que no habían tenido en cuenta que era festivo. Además no nos avisaron informándonos del error de la web. He solicitado la devolución del coste pero por ahora no he recibido nada.

There was no visit because it was a holiday. They did not plan it and the system allowed to reserve and pay. We were waiting 20 minutes and after calling we were told that they had not taken into account that it was a holiday. In addition, they did not notify us informing us of the web error. I have requested a refund of the cost but so far I have not received anything.

I travelled with my partner

Hemos confirmado que el proveedor no tuvo en cuenta que ese día era festivo y estaría cerrado. Sentimos mucho las molestias causadas. Se ha verificado que el reembolso oportuno ha sido tramitado. Translate this opinion into English.

We have confirmed that the supplier did not take into account that this day was a holiday and would be closed. We are very sorry for the inconvenience caused. It has been verified that the timely reimbursement has been processed. Opinion translated. Show original.

Apr / 13 / 2022

Lluis

Huesca, Spain

I travelled with small children

Una guida giovane fantastica e sorprendente. Spiegazioni molto chiare e precise. Se possono svolgere tutte le domande sulla sinagoga, gli giudei e la sua storia. La consiglio. Translate this opinion into English.

A fantastic and surprising young guide. Very clear and precise explanations. If they can ask all the questions about the synagogue, the Jews and its history. I recommend it. Opinion translated. Show original.

I travelled with small children

Nov / 03 / 2022

Anonymous

Rehovot, Israel

I travelled with my partner

We were disappointed by the fact that it was only 1 hour although when we purchased the tickets for 30$ it said that the tour is two hours. The ture guid was not knowledgeable enough

I travelled with my partner

The duration indicated on our website is indicative and may vary depending on various factors. In this case, however, we have corrected the data to make it more in line with reality. We are sorry that the experience was not to your liking.

No hidden fees or surcharges

Free cancellation up to 7 days before

Return to the activity

Stadttempel Synagogue Tour - Reviews

You may also be interested in

Free Walking Tour of Vienna

Mozart Concert at the Musikverein

Schönbrunn Palace Tour